Peptide Factory · Shipping Information

Shipping & Payment.

Here you will find all the important information about shipping costs,
shipping areas, expected delivery times and
payment processing.

Germany

€6.90

DHL Standard · incl. VAT

From €99

Free shipping

Within Germany

Delivery time DE

1–3 days

After payment is received

payment

prepayment

via bank transfer

Cost overview

Shipping to Germany

Orders are shipped via DHL Standard from our facility in Germany.

  • Handling time: 1–2 business days (Mon–Fri) after payment confirmation
  • Transit time: 1–3 business days (Mon–Fri)
  • Shipping cost: €6.90 · Free shipping on orders over €99

Shipping to the USA

Orders are shipped via DHL Express International from Germany. All shipments include tracking.

  • Handling time: 1–2 business days (Mon–Fri) after payment confirmation
  • Transit time: 5–10 business days (Mon–Fri)
  • Delivery may be delayed by customs clearance, public holidays, or carrier delays.
  • Shipping cost: $39.00 flat rate via DHL Express · Free shipping on orders over $250

Shipping costs

The exact shipping costs for your destination country will be
displayed at checkout once you have entered your delivery address.

Germany

DHL Standard
€6.90
Minimum order value of €99
For free

EU countries

DHL Standard Europe
From €17.84
DHL Express Europe
From €32.12
Orders over €250 · DHL Express
For free

All prices include VAT. Shipping costs
for EU countries vary depending on the destination. The exact amount
will be displayed at checkout. For orders over €200 within the
EU, only DHL Express is available.

Delivery regions

Shipping area

Peptidwerk ships within Germany and to other
member states of the European Union.

Which countries can currently be delivered to will be
displayed during the checkout process. Delivery outside
of the available shipping area is not currently possible.

Discreet shipping

Shipping and packaging

Your order will be packaged neutrally and discreetly. Shipping
always includes tracking.

Once the package has been handed over to the shipping provider,
you will receive a shipping confirmation with the available
tracking information.

delivery

Estimated delivery times

Germany
Usually 1-3 working days after receipt of payment
EU countries · Standard
Usually 2–7 working days after receipt of payment
EU countries · Express
Usually 1-3 working days after receipt of payment

Delivery may be delayed on weekends, public holidays, during periods of high shipping volume,
due to customs checks or delays with the shipping provider .

Payment processing

Payment via bank transfer

Currently, we only accept bank transfers.
You will receive the necessary payment information after completing
your order.

1

Complete order

After checkout, you will receive your order confirmation
and the necessary payment information.

2

Make payment

Transfer the full order amount, stating
the purpose of payment as indicated in the order.

3

Proof of payment via WhatsApp

You are welcome to send us proof of payment via WhatsApp after making the transfer
. This will allow us to process the payment more quickly
, allocate it to your order, and
potentially prepare it for processing sooner.

4

Payment received and shipping

Once your payment has been successfully verified and allocated,
your order will be processed.
You will receive a shipping confirmation after your order has been handed over to the shipping provider.

If you do not receive a shipping confirmation within three working days of payment
, please contact
us directly via WhatsApp or email.

Note regarding proof of payment:
Proof of payment via WhatsApp can expedite the processing and allocation
of your order. However, it does not replace
actual receipt of payment. Shipping will only occur after
successful verification and confirmation of payment receipt.

Order processing

Order processing

Orders are processed after payment has been confirmed. Bank transfers may take some time to be fully processed,
depending on the bank involved .

Please ensure
you specify the intended purpose of payment correctly. This will allow your payment to be assigned to your order more quickly and clearly
.

Package status

Shipment tracking

Once your order has been shipped, you will receive the available
tracking information via email.

Please note that after the electronic notification, it
may take some time before the first scan is visible to the shipping service provider.